MAK WiFi & Pellet Boss logic issue
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MAK WiFi & Pellet Boss logic issue
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Thread: MAK WiFi & Pellet Boss logic issue

  1. #1
    Senior Member
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    MAK WiFi & Pellet Boss logic issue

    I experienced a WiFi failure for the 1st time in 3 years last night but what transpired was not expected. Started a long brisket smoke (17#er) at midnight using the mobileapp to control temp i.e. 250. Apparently around 2am the connection was lost and when that happened the PB reverted to the SMOKE setting of 175, which is where I found it when I awoke at 6:30am. ARGH, 4 plus hours at the lower temp. Ignoring all the concerns with how this brisket is going to turn out, not to mention the timing constraint it introduced, the concern here is WHY the PB reverted to SMOKE vs what it was previously set for?

    If this is a "design feature" I've got to question it's validity, and certainly after a WiFi failure I'm not inclined to trust it for future overnight smokes.

    Has anyone else experienced this?

    Matt
    MAK 2 Star #1915
    Twin Eagles Gasser

  2. #2
    The Wi-Fi will time out after 15 minutes of failure to reconnect to the router. The Pellet Boss will Beep and display Wi-Fi Time out & the grill will default to smoke mode for safety reasons. If you have the notifications set up on your mobile app then you should get a text or email notifying you the connection was lost.
    Superior Wood Pellet BBQ Smoker Grills!
    www.makgrills.com

  3. #3
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    Yup, that's what happened but the notification wasn't enough (nor was the PB beep) to wake a person up at 2am. Not understanding the 'safety' comment though. With this 'wifi feature', overnight smoking basically eliminates the use of wifi for controlling temp due to possible connection loss and it forces one to set the PB to the desired temp and leave it. Under that condition the temp is maintained regardless, which is what I believe the default should be if wifi connection is lost, i.e. maintain last set temp. If one way isn't safe then the other can't be either. No offense meant, but the logic used seems to be flawed.

    BTW: wifi signal at the MAK is five bars (full).
    MAK 2 Star #1915
    Twin Eagles Gasser

  4. #4
    If a person had the grill on high and lost connection that could be an unsafe situation before getting back to the grill...
    Superior Wood Pellet BBQ Smoker Grills!
    www.makgrills.com

  5. #5
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    Agreed that might not be a good thing although it's hard to see why that example is any different than setting the MAK on high manually and not coming back to it. Defaulting to SMOKE logic doesn't enter into equation when wifi isn't being used. Totally understand from a manufacturer's position wanting to err on the side of caution which is the prudent approach. Unfortunately this approach comes with a down side for customers, as any connectivity timeout can then easily ruin an overnight smoke. A better approach might be to engage simple 'if-then-else' logic. Correctly applied it could resolve the timeout dilemma i.e. as long as the setting is less than say 300, then default to previous temp setting ELSE default to SMOKE. MAK makes a great product, we just need to smooth out the rough edge this scenario has created for customers.
    MAK 2 Star #1915
    Twin Eagles Gasser

  6. #6
    We recommend that you are always in control and accessible to your grill at all times either way.
    If you want text alerts to notify you then you can set those up in the Wi-Fi app, or the remote boss also beeps when the controller does if you have that system.

    Smoke mode is a good safe "hold" temp before getting back to the grill to select a different temp.

    If you have a power outage (or surge) the grill will shut off completely for safety as well.

    We are always open to suggestions for future programming but Safety is always first.
    Superior Wood Pellet BBQ Smoker Grills!
    www.makgrills.com

  7. #7
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    Bob, I believe that most of us are pretty into using our MAK's, features, etc... As far as programming suggestions, the above is a valid one that does not approach an unsafe condition. Worse case, my 250 smoke would have continued until I got up or ran out of pellets and obviously quit. I was however, somewhat taken back by the safety analogy used. Good logic should apply regardless if in manual or wifi control, yet, defaulting to SMOKE is only applied via wifi operation. Still scratching my head with that one.... oh well!

    The reality, at least for me, is that if I'm going for another all night smoke I will no longer attempt to control my MAK via wifi because of the default to SMOKE logic it applies when a timeout occurs. Regardless, I still believe MAK's are the best pellet smokers on the market. Just wishing for some improvement that makes it easier for customers to use their units reliably overnight.

    Matt
    MAK 2 Star #1915
    Twin Eagles Gasser

  8. #8
    Hey we are with you! and have implemented many improvements from customer feedback along the way
    We will add this one on the research list and let you know if we decide to implement a change.
    Superior Wood Pellet BBQ Smoker Grills!
    www.makgrills.com

  9. #9
    Senior Member
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    Dec 2015
    Location
    Roseville CA
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    114
    I am 100% in agreement with Matt. That is the biggest reason that I returned my wifi module for a full refund. After losing signal on more then 1 occasion, and seeing the temp revert to smoke...that was enough for me to lose interest in wifi.
    MAK 2 Star -- Blackstone Griddle

    I am not a vegetarian, but I eat animals that are...

  10. #10
    I have the Remote Boss and could not be happier with it.
    2016 MAK 2 Star #2817~Remote Boss

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