TentHunter
Moderator
A couple weeks ago I received the MAK 1 Star bottom shelf & split grate I ordered from Big Poppa Smokers only there was one problem. The package and contents were damaged by the shipper.
It had a deep gouge in the box which bent the grate and dinged the shelf.
One phone call to Jessie was all it took and UPS picked up the damaged goods and I just received the replacements in beautiful shape.
Thank you to Jessie, Kristen, Nathan and Jaffrey. I know all four of you guys were involved in this.
Thank you Big Poppa for most excellent service yet again, even when you didn't have to!
It had a deep gouge in the box which bent the grate and dinged the shelf.
One phone call to Jessie was all it took and UPS picked up the damaged goods and I just received the replacements in beautiful shape.
Thank you to Jessie, Kristen, Nathan and Jaffrey. I know all four of you guys were involved in this.
Thank you Big Poppa for most excellent service yet again, even when you didn't have to!