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The new motor from MAK arrived yesterday. I installed it this morning. It was a different model than the one that came with the new cooker but I think it was the same maker. Took about an hour to install but I am not familiar with the MAK inner workings. I then did a 7 hour cook. And the new...

Update on my stuck auger. Well, I reported the problem to MAK. They got back to me super-fast. They are sending a new motor. No arguing. They want to fix the problem ASAP. Apparently, this has happened before but not common. Otherwise, I love the cooker and I am very happy that they responded...

Hi All I too have jamming issues with my auger. The jam is caused by pellets jamming in the hopper where the auger enters the tube in the upper left hand side. See pictures that were taken after I vacuumed out all the loose pellets. I am able to re move the jams with a screwdriver. The pellets...