What causes the pellets in the Auger to solidify and jam the Auger? Very problematic as I have to use a torch to burn the solid mass to be able to remove it. Excuse me for not introducing my self, I am smoker from Idaho Falls, Idaho. I have be smoking for about 10 years. Have had lots of fun and successes and "failures". I am now trying to help a friend with his smokers Auger problem.