warpath
New member
I had recently purchased a GMG Daniel Boone model grill.. Only had done a couple of cooks.. Thanksgiving Day I had a 11 lb Standing Rib roast to cook.. grill would not come up to temp..
After determining the auge wasn't running correctly I emailed GMG (figuring a response Fri or Mon due to holiday) To my pleasant surprise David from GMG responded made several suggestions but alas none worked..Reno was closed Fri but their Salina,KS facility was working.. Bright and early Tues I had a new auger motor/gearbox assy in hand..
The grill seems to be up to par now.. I just wish I had more than two thumbs to point up for Green Mountain Grills customer service..
seeya
Dave
After determining the auge wasn't running correctly I emailed GMG (figuring a response Fri or Mon due to holiday) To my pleasant surprise David from GMG responded made several suggestions but alas none worked..Reno was closed Fri but their Salina,KS facility was working.. Bright and early Tues I had a new auger motor/gearbox assy in hand..
The grill seems to be up to par now.. I just wish I had more than two thumbs to point up for Green Mountain Grills customer service..
seeya
Dave