I want to start by thanking the BP team for this site, and i am definitely purchasing the one I have chosen from them.But would like to share parts of my journey.Like i've posted before,about 12 yrs. ago I went to a home show and saw my first pellet grill. I was amazed and decided this was beyond my wildest thoughts on blogqing . I continued telling people about them but never saw or heard of one .till a couple of months ago I went to a home show in Auburn. They had louisiana grills. I was very happy. That started my search that lead me to this great site. Last friday the wife and me went to Auburn , the address we received at the show. There was a sign on the door that read We're on vacation from july 7th till july 22nd. Which might be fair being I was only there to kick the tires. We went today to a hardware/patio furniture store in sac. They had the new traegers, louisiana grills. Then at last on the end was a memphis grill. finally one I could touch and kick the tires.It was a great talk with the sales lady, who said since they started carrying them, it was hard to keep them in the store. I told her about this wonderful web site,and the link to Bp.Although I still haven't kicked the tires on the mac 2, I can appreciate the people that like the Memphis.Also sometimes you think customer service is a given.Thank you BP For a free great site,Great prices and excellent customer service.